1. Information We Collect
We collect information you provide directly, such as account details, support requests, and optional feedback. We may also collect basic technical data like device type, browser information, and usage events to keep the service reliable.
2. How We Use Information
We use data to:
- operate and improve Lumiviu features
- respond to support and security requests
- monitor stability and prevent abuse
3. Data Sharing
We do not sell personal data. We may share limited data with trusted providers who help us operate infrastructure, analytics, or support systems under contractual safeguards.
4. Data Retention
We retain information only as long as necessary for service operations, legal obligations, and dispute resolution. Retention periods vary by data type and applicable law.
5. Security
We use reasonable technical and organizational measures to protect data. No system is completely secure, but we continue to improve controls and incident response practices.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict use of personal data. You may contact us to submit a request.
7. Children's Privacy
Lumiviu is not intended for children under the age required by local law to use online services without parental consent.
8. Policy Updates
We may update this policy from time to time. Significant updates will be reflected by a revised effective date.
9. Contact
For privacy questions, contact privacy@lumiviu.com.
